Shipping policy

SHIPPING POLICY — Legacy Card House
Effective September 26, 2026

Processing time.
Orders ship within 1-2 business days after payment clears (Monday–Friday, excluding holidays). Orders placed after 2:00 PM PT or on weekends begin processing the next business day. Orders flagged for fraud review are held until verified.

Shipping rates.
Shipping is calculated at checkout based on your address and the service you choose. Rates are the carrier's actual cost plus a $1.50 handling fee, which covers protective packaging. Shipping is charged per order, not per card, so adding more cards to one order doesn't increase shipping in most cases.

Domestic services (United States).

  • USPS Ground Advantage (tracked)
  • USPS Priority Mail
  • USPS Priority Mail Express
  • FedEx 2Day and FedEx Standard Overnight

Every order ships with tracking. We do not ship in plain envelopes. Delivery times are carrier estimates and are not guaranteed.

High-value orders.
Orders of $250 or more may require a signature on delivery.

International shipping.
We currently ship internationally to Canada only, via USPS. Rates are calculated at checkout. Import duties, taxes, and brokerage fees are the buyer's responsibility.

Packaging.

  • Raw cards: penny sleeve, toploader, and team bag, in a padded or card mailer.
  • Graded cards (PSA / BGS / SGC): sleeved and wrapped, in a padded mailer or box.
  • Sealed product: boxed and padded to protect corners.

Tracking.
You'll get a tracking number by email when your order ships.

Lost or stolen packages.
Once a carrier marks a package delivered, we are not responsible for loss or theft. If tracking hasn't updated for 7 or more business days, contact us and we'll open a claim with the carrier.

Damaged in transit.
See our Refund Policy. Photograph the package and contents, and contact us within 48 hours of delivery.

Incorrect address.
Please check your shipping address at checkout. We can't redirect packages that have already shipped. Packages returned because of an incorrect address can be reshipped once the buyer pays postage again.

Contact.
Shipping questions: info@legacycardhouse.com